FAQ - Frequently Asked Questions

Common questions about FortiBlox X1 Oracle.

FortiBlox X1 Oracle is an enterprise-grade blockchain oracle platform that provides real-time price feeds, multi-chain data aggregation, and cryptocurrency market intelligence. It features military-grade security, 22-service architecture, and supports both pull-based and streaming oracle models.

How is it different from other oracles?

Military-Grade Infrastructure: 22 containerized services with enterprise security
Oracle-Based Subscription System: Monetize premium APIs while keeping core feeds free
Multi-Architecture Support: Native ARM64 and x86_64 compatibility
X1 Builders Program: Free premium access for ecosystem contributors
Blockchain-Native Data: Direct DEX integration without middleman costs

What subscription tiers are available?

Community Access: FREE (1,000 requests/month, basic feeds)
X1 Builders: FREE with verification (50,000 requests/month, premium access)
Professional: $29/month (100,000 requests, 3 premium APIs)
Enterprise: $199/month (1M requests, 8 premium APIs)
Ultra: $999/month (unlimited requests, all 12 premium APIs)

💰 Subscription & Billing

How do I get started for free?

Community Tier: Immediate access at https://oracle.fortiblox.com/resources/pricing
X1 Builders: Apply at https://oracle.fortiblox.com/x1-builders/apply for free premium access
No Credit Card: Both free tiers require no payment information

What is the X1 Builders Program?

A program offering free premium access to verified ecosystem builders:

Automatic verification via GitHub project analysis
50,000 free requests/month with premium data sources
Discord community access and early feature previews
Requirements: Active Web3 development and ecosystem contribution

What payment methods are accepted?

50+ Cryptocurrency wallets: MetaMask, Phantom, Coinbase Wallet
15+ Blockchains: Ethereum, Solana, Polygon, BSC, and more
Cross-chain payments: Via LI.FI integration with optimal routing
Smart discounts: 15% (6-month), 20% (yearly) automatic savings

Can I change tiers anytime?

Yes, you can upgrade or downgrade your subscription at any time:

Upgrades: Take effect immediately with prorated billing
Downgrades: Applied at next billing cycle
Usage preservation: Historical data and API keys are maintained

🔗 API & Integration

How do I get an API key?

Create account at https://oracle.fortiblox.com/resources/pricing
Choose subscription tier (Community is free)
Complete registration (email, Google, GitHub, or Twitter)
API key is automatically generated upon account creation

What data sources are included?

Primary Oracles (FREE):

Pyth Network (ultra-low latency)
MagicBlocks (cross-chain validation)

Premium APIs (PAID):

CoinGecko Pro, Binance US, Coinbase Pro, KuCoin, OKX, Kraken Pro, Jupiter, Birdeye, Nexo, Moralis Web3, CoinMarketCap Pro

What's the difference between oracle models?

Pull-Based Oracle:

On-demand data retrieval (~400ms latency)
Pay-per-pull cost model
Best for: DeFi apps, dashboards, periodic updates

Real-Time Streaming Oracle:

Continuous data streaming (~50-200ms latency)
Subscription-based pricing
Best for: High-frequency trading, gaming, real-time apps

How accurate is the price data?

7-8 sources per symbol providing 94%+ confidence scores
Real-time validation across multiple exchanges and DEXs
Outlier detection and weighted averaging
Sub-second updates for premium tiers

🏢 Technical Questions

What are the system requirements?

FortiBlox X1 Oracle is delivered as a service, so there are no local system requirements. You simply need:

Internet connection for API access
A supported programming environment for integration
API key for authentication

Is it secure?

Field-level AES-256-GCM encryption
Military-grade API key validation (SHA-256 hashing)
JWT authentication with OAuth2 integration
Role-based access control
Network isolation via Docker networks
Automated security updates

How reliable is the service?

99.9% uptime SLA for paid tiers
Automated backups every hour with 1-week retention
Multi-source validation prevents single points of failure
Health monitoring with Prometheus and Grafana
Automatic service recovery

🔧 Troubleshooting

API returns authentication errors?

Check these items:

API key format: Should start with fbx1_
Header format: Use Authorization: Bearer YOUR_KEY or X-API-Key: YOUR_KEY
Key status: Verify key is active in admin dashboard
Tier access: Ensure tier supports requested endpoints

No price data returned?

Troubleshooting steps:

# Test API health
curl https://oracle.fortiblox.com/api/v1/health

# Check API key
curl -H "Authorization: Bearer YOUR_API_KEY" https://oracle.fortiblox.com/api/v1/sources